Frequently Asked Questions

How Do You Process Payment & Is It Secure?


*There’s only interest in honest & easy transactions, should you require history of a flawless 18+ year record, please contact. Know that you can shop with peace of mind (hover over the padlock on the checkout form for 128 bit SSL encryption notification) & payments are securely processed by Paypal or Square. Once an order is received, notification of acceptance, processing & shipment will be made (more detail is available if you sign up as a customer (which is different than a site member & done on the shop page)). Orders should be received within 5-7 business days if you are located in the USPS service area of the contiguous 50 states. S/H fees are a flat $3.50 with the exception of a $40 or greater purchase in which case the order ships for FREE (Use code FREESH)! Liability will not be held by FaceFab, LLC once an order leaves a shipping facility.




Do You Charge Sales Tax?


*Yes. FaceFab.com operates under the fully licensed business FaceFab LLC in the state of Florida & is required by law to collect state sales & discretionary tax from FL residents which is 6.5%. Sales tax is calculated prior to payment.




What Is Your Return Policy?


*Please be aware there are no returns on consumables (supplements/skincare).
Currently, all sales are final, so please remit any inquires prior to purchase. If you are interested in how your info is used, please feel free to check out the privacy policy.





Do I Have To Have An Account To Shop Here?


*No. While creating an account ( as a customer on the shop page) is not necessary to shop, it does allow accessibility to track orders & a streamlined checkout process for future purchases. Creating an account as a site member will have it's benefits in the soon coming future-while it also is not mandatory-it will give you access to other content that would not be available to the general site lurker. :D





How Do You Use My Information?


Please see the Privacy Policy Page for a detailed description. Thank You.





©2005-2020 FaceFab LLC

All Rights Reserved